Client Support
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Answering Service

Providing call support when customers need assistance is important for all businesses.

Call Center

As a fully staffed 24/7 call center, we are here when you need us, day or night; weekdays, weekends and even holidays.

Order Processing

If your business depends on order taking for survival, you may not have the staff required to handle every order reliably, consistently and affordably.

A Call Answering Service that is Available when Your Customers are - 24 Hours a Day

Every business needs to field calls. Few businesses, however, can spare the costs involved in having enough in-house receptionists to cover all of their needs. Thus, most businesses look for a way to outsource their telephone coverage, replacing the costs of salaries and benefits for one or several receptionists with low charges per minute of call time.

Answering Telephone Calls Since 1972

Customer Contact Services has more than 35 years of experience helping businesses save money while sacrificing nothing in terms of quality. CCS has a handful of real-life case studies from some of our clients to share with you. We tailor an individualized solution for each client, encompassing a wide range of services, including:

Phone Answering Services
Call Center Solutions
Order Taking & Fulfillment
Business Solutions

North American Contact Services Staffed With U.S. Based Representatives

It is not easy to accomplish these services in a seamless and professional manner while fulfilling specifications customized to each businesses specific needs. We accomplish it by never engaging in any offshore outsourcing - we rely only on experienced US professionals who speak with easy-to-understand Midwestern accents. Anything less would mean tremendous hidden costs for our business clients in terms of lost customers and inefficient processes.

Outsourcing Customer Support to a US Call Center is Economical

In a tough economy, all businesses must look for ways to save money. In doing so, however, they must not jeopardize the long-term viability of their company. Customer Contact Services exists to help businesses cut costs while strengthening their phone services and ensuring their future success.

Need a Professional Call Center Solution?

We can be anything from your full-time, 24-7 answering service to the recipient of your overflow calls. Whatever your needs, we can craft a complete solution that will save you money and improve your customer retention.

To learn more about how Customer Contact Services business solutions can help you enhance your live customer support, call us locally in Minnesota at 952-936-4000, toll free at 888-832-5397 or Request a Service Quote

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Customer Contact Services

Call Us: (952) 936-4000
Toll-Free: (888) 832-5397

Request a Quote

US vs. Offshore Call Centers

There is no substitute for North American based customer service.

Economical Support Services

Customer support solutions for businesses in today's economy.