A Call Answering Service that is Available when Your Customers are - 24 Hours a Day
Every business needs to field calls. Few businesses, however, can spare the costs involved in having enough in-house receptionists to cover all of their needs. Thus, most businesses look for a way to outsource their telephone coverage, replacing the costs of salaries and benefits for one or several receptionists with low charges per minute of call time.
Answering Telephone Calls Since 1972
Customer Contact Services has more than 35 years of experience helping businesses save money while sacrificing nothing in terms of quality. CCS has a handful of real-life case studies from some of our clients to share with you. We tailor an individualized solution for each client, encompassing a wide range of services, including:
- Phone Answering Services
- Call Center Solutions
- Solutions for many types of businesses
- Order Taking & Fulfillment
North American Contact Services Staffed With U.S. Based Representatives
It is not easy to accomplish these services in a seamless and professional manner while fulfilling specifications customized to each business's specific needs. We accomplish it by never engaging in any offshore outsourcing - we rely only on experienced US professionals who speak with easy-to-understand Midwestern accents. Anything less would mean tremendous hidden costs for our business clients in terms of lost customers and inefficient processes.
Outsourcing Customer Support to a US Company is Economical
During a recession, all businesses must look for ways to save money. In doing so, however, they must not jeopardize the long-term viability of their company. Customer Contact Services exists to help businesses cut costs while strengthening their phone services and ensuring their future success.
Need a Professional Call Center Solution?
We can be anything from your full-time, 24-7 answering service to the recipient of your overflow calls. Whatever your needs, we can craft a complete solution that will save you money and improve your customer retention.
To learn more about how Customer Contact Services business solutions can help you enhance your live customer support, call us locally in Minnesota at 952-936-4000, toll free at 888-832-5397 or Request Info / Quote.