Client Support
Request a Quote(952) 936-4000            Toll-Free: (888) 832-5397

Answering Service

Providing call support when customers need assistance is important for all businesses.


  • 24/7 Call Answering

  • Message Taking

  • Call Intake Management

  • Receptionists Available Outside Business Hours

  • Call Managing


  • Answering Service

US Call Center

We are a 24/7 call center fully staffed to meet your needs during the week, on weekends, or even holidays.

  • Incoming Call Handling

  • Live Receptionists

  • Calling Day or Night

  • All Calls Recorded

  • Virtual Call Centers


  • Call Centers

Order Processing

If your business depends on orders for survival, you may not have the staff required to handle every order reliably and affordably.

Seeking Professional Call Center Solutions?

Whether you need someone to be your steady 24-hour telephone call answering service or to simply handle overflow during high call volume, our team will craft a complete solution to cut your costs and boost client retention.

To discover more about how Customer Contact Services business solutions can help to improve your live customer care, call us to speak with a representative.

Contact Us Online

Request a Service Quote
 

In Minnesota

Call: 952-936-4000
 

In the US or Canada

Toll Free: 888-832-5397
 

A Telephone Call Answering Service that is Available when Your Customers are - 24 Hours a Day

All businesses need to handle incoming calls. Yet not as many businesses have the budget necessary for a large enough in-house receptionist staff to cover the task. As a result, most organizations seek ways to outsource telephone services With these services, the cost of one receptionist’s salary and benefits is replaced with a low charge per minute of call time.

Providing Telephone Call Answering Service since 1972

Customer Contact Services has over 35 years of experience helping organizations cut costs while maintaining a high level of quality. CCS is happy to share a collection of real-life case studies from our clients. We customize tailored solutions specific to every client, incorporating a large array of business industry solutions such as:

Attorney and Law Firms
Dispatch Services
Funeral Homes & Directors
Medical and Health Centers
Real Estate Specialist
Small Businesses

North American Contact Services Staffed With U.S. Based Representatives

It is not easy to accomplish these services in a seamless and professional manner while fulfilling specifications customized to each businesses specific needs. We accomplish it by never engaging in any offshore outsourcing - we rely only on experienced US professionals who speak with easy-to-understand Midwestern accents. Anything less would mean tremendous hidden costs for our business clients in terms of lost customers and inefficient processes.

Outsourcing Customer Support to a US Call Center is Economical

In a tough economy, all businesses must look for ways to save money. In doing so, however, they must not jeopardize the long-term viability of their company. Customer Contact Services exists to help businesses cut costs while strengthening their phone services and ensuring their future success.

 

 

Click For a Demo

Customer Contact Services

Call Us: (952) 936-4000
Toll-Free: (888) 832-5397

Request a Quote


NFL Alumni Minnesota Chapter wants to thank Customer Contact Services for Caring for Kids