Why Choose Customer Contact Services as Your Call Center Solution?

  • In business for nearly 50 years — locally owned and operated in Eden Prairie, MN. We also have additional locations in Daphne, Alabama; Corpus Christi, Texas; and Kankakee, Illinois.
  • Boutique Call Center—specializing in high touch business processes that allow us to apply that personalized feel to each of our clients and their callers.
  • The ability to deliver 1-call resolution. If we need to escalate the call we can guarantee 24-hour turn-around.
  • Experienced with interfacing with Salesforce, SugarCRM, Infusion Soft and many other CRM Software Suites.
  • Pride in being a seamless extension of your business’s culture and processes.
  • Real-time management, with all agents and supervisors having access to direct contact with Senior Management.
  • Skilled call handlers based in the United States.
  • Exceeds industry standards.
  • Focus and attention to quality and productivity.
  • Customized pricing based on your call volumes and call handling procedures.

Request a quote for your business here. Or contact us to learn more about our call center services.

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I have used CCS for several years and it was always nice to know that my phone was answered quickly and the operator was pleasant. They made it a priority to get in touch with me if they ever suspected a disgruntled customer which really helped me with my customer service level. Keller Williams Realty
Gulf Coast Experts

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