Client Support
Printable Forms/Manuals
- Online Directory Management Manual [pdf]
- Online OnCall Management Manual [pdf]
- Real Estate - Web-Enabled Directory Listing Manual [pdf]
- Real Estate - Listing Addition/Change Form [pdf]
| To view messages and edit your directory or on-call schedule, login here: | To view your call detail reports login to our system here: |
Need assistance or have questions? Call us at 952-936-4000.
NEW - Express Checkout Feature
CCS is now offering a new feature called "Express Check Out". This feature allows our clients to quickly forward their phones to CCS without waiting for an agent to answer.
Based on your caller ID, our phone system will be able to determine that you are forwarding your phone and will connect your line with the assigned DID number. You will have the option to press 0 to speak with an agent or 9 to retrieve voice mails. Your callers will not hear this greeting. This feature is especially helpful during lunch and closing time when many customers are trying to connect with CCS at the same time.
Please call Customer Service today to see if this feature will work for you!