About Us
Customer Contact Services (CCS) has been serving the business community in North America for over 35 years. CCS offers cutting edge communication services to companies of all sizes. Using CCS services is a cost effective solution to your communications needs as you pay only for the actual time that you use our services. There are no hidden costs.
Our agents respond to your customers 24 hours a day, 7 days a week, 365 days a year; we never call in sick, we're never on vacation, and we won't unexpectedly quit in the middle of a shift.
Utilizing CCS can increase your company's productivity and improve it's bottom line by responsibly managing your customer's requests. We've already invested in new technology, so your company doesn't have to.
Our diverse client base uses CCS services in many different ways: as a full-time contact center, to answer overflow calls, or as the front line in managing their clients' critical calls.