Professional Answering Services for Law Firms

No matter what types of law they practice, attorneys have a strong need for professional call answering services. Law firms serving businesses must field calls that often contain complex information.

Firms serving individuals must field many incoming requests and remain sympathetic to callers’ problems, while efficiently gathering the pertinent information that will determine whether they can become viable clients.

Because of the complexity of their services, law firms often feel they must entrust full-time receptionists to work within their offices. For many, this incurs unsustainable costs. Good administrative assistants with experience in handling calls to law firms are difficult to find and typically demand high salaries and expensive benefits.

Attorneys and Lawyers Nationwide Trust in Our Experience

At Customer Contact Services, we make sure the call representatives we assign to attorneys’ answering services fully understand the unique needs of each firm.

We know how to gather the specific information that lawyers need — always speaking in clear, Midwestern accents — and never let the caller suspect that the receptionist is not sitting right outside the attorneys’ doors.

Need a live receptionist to take messages? Or perhaps you need to outsource your business processes. Whatever your telephone needs, CCS can help — and at the right price.

Our 24-hour answering services are much less expensive than hiring a full-time receptionist. We offer reliable and inexpensive lawyer answering solutions in which we charge only per minute of call time used on your behalf. We craft our call services according to the specific needs of each client, ranging from personal injury trial lawyers to transactional corporate attorneys.

Need a Reliable Lawyer Answering Service for Your Law Practice?

We can be anything from your full-time, 24-hour answering service to handling your overflow calls. Whatever your needs, we can craft a solution that will save your law firm money and improve your client retention.

To learn more about call answering services and how CCS can help your law firm, call us today.

Get A Quote For a Call Solution.

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I was nervous and concerned about relinquishing some of the aspects of “customer contact” to an outside party. Now I’m wondering why I didn’t do it sooner! Thank you CCS! Todd Zaugg
Principal and Founder, Matrix Achievement Group, LLC

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