Do Not Entrust Order Taking To Just Anyone
When taking an order, you are talking to a customer at a vulnerable moment. Any salesperson will tell you that this moment is a crucial one - if you do anything to make the customer nervous, you could lose the sale.
Yet some call centers, when entrusted with the vital task of order processing, put inexperienced, unqualified operators on the telephone. Some potential customers call what they think is a friendly store but are instead patched through and answered by unfriendly voices using accents they can't comprehend. Suddenly the customers are soured on the business, and spread the word about the strange treatment they received.
Professional Order Taking Done by Americans
Customer Contact Services may provide inexpensive, per-minute rates to our customers, but we never cut corners on service. For all our solutions, we guarantee that we will use American operators, all with clear Midwestern accents, who devote their livelihoods to becoming the best order management professionals they can be.
Need a Professional Order Taking Solution?
We can be anything from your full-time, 24-hour live order taking service to the recipient of your overflow inbound phone orders. Whatever your needs, we can craft a solution that will save you money and improve your customer retention.
To learn more about how Customer Contact Services can help your company, call us today.
Contact Us Online
In MinnesotaCall: 952-936-4000
In the US or CanadaToll Free: 888-832-5397