Outbound Call Center Services

Telephone marketing is still an extremely successful method for reaching new customers, and for maintaining relationships with existing customers. By utilizing outbound direct-to-customer calls,  a business is often able to reach a much higher percentage of actual prospects than by using e-mail marketing. A outbound call center can play a huge factor in your company’s success.

The reason for this is that landline telephone numbers rarely change from household to household, and e-mail client applications often detect marketing campaigns as spam and automatically delete or obscure those communications from the user.

Thus, a professional and targeted telemarketing campaign is often the best way to grow your business and to increase brand awareness.

Telemarketing Call Centers

Unfortunately, like all mass-marketing technologies, telemarketing is often cast in a negative light. This, combined with the logistical and technical challenges of managing, executing, and maintaining a large-scale telemarketing campaign has made it so that many organizations have begun to re-think their telemarketing operations, thus limiting the surface area of potential new customers that they may reach.

Customer Contact Services, however, operates outbound call centers that are staffed with highly skilled, professional, and courteous technicians. They’re trained not only to foster new customer interactions through carefully coached speeches, but they can also nurture and enhance existing relationships.

This dedication to upholding the highest quality conversations, combined with the latest in virtual call center technology, ensures that our call centers easily:

  • reach customers all over the world,
  • create real human dialog,
  • and build our clients’ businesses through careful lead generation and follow-through.

Additionally, every call representative employed by CCS is an American with an easy-to-understand Midwestern accent.

Outbound Calling Provides a Direct Line to Your Business

The reasons that our call centers are so effective include, but are not limited to:

  1. Telemarketing allows businesses to engage with customers in real time.
  2. Telemarketing fosters immediate responses, which allows organizations to create actionable tickets and to easily and quickly generate advanced support reports.
  3. Friendly and courteous telemarketing specialists provide the front-line of your organization, and by giving your customers a real human to speak with, you are providing them with a direct line to your organization.
  4. With current and potential customers, telemarketing fosters direct one-on-one communication.

Telemarketing is a simple and cost-effective method of directly engaging with your target audience. As a method of promoting your products and services, outbound calling is still one of the most powerful marketing methods available.

Due to its low cost and minimal technical requirements, it can be used by almost any organization, large or small, without being a major drain on financial resources.

Furthermore, telemarketing allows companies to build relationships based on immediate feedback, and gives their customers a direct method of expressing their thoughts or concerns. This is essential in developing lasting business relationships, and in fostering true brand loyalty.

Seeking a Professional Telemarketing Service?

Customer Contact Services is here around the clock to help you grow your business through professional outbound call services. To learn more, call us at 888-832-5397 or request a quote.

Get A Quote For a Call Solution.

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We have been thrilled with Customer Contact Services phone answering service. They were able to bring us up quickly and efficiently. They were able to accommodate all of our special needs without a hitch. Their operators are very professional. All that on top of very competitive pricing. Contrary to our prior vendor we have not had a single customer complaint about long wait times or dropped calls. Andrew Schmidt
Floor Coverings International

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