Answering Services with Expertise in Your Industry
With more than 50 years of experience, we deliver high-quality, cost-effective, 24/7/365 solutions to our clients. Our top priority, as an extension of your company, is taking good care of your brand. Regardless of the industry, we customize solutions specific to every client and back it up with industry-leading customer support.
Dental
Property Management
HVAC
Plumbers
Electricians
Putting your customers first
We believe in providing unparalleled customer care for all of our clients and their customers. We accomplish that by working with you to understand your needs—and those of your customers. By following that simple, but vital directive, we’ve been able to provide exceptional service to hundreds of clients representing more than 50 specialized industries including real estate firms, law offices, healthcare practices/systems, funeral homes, aviation, government, small businesses of all types and many more. At CCS, one size does not fit all. We create plans that match your specific industry and individual needs.
Understanding your brand-inside and out
From small, entrepreneurial start-ups to nimble mid-size businesses to large corporations with offices around the world, we’ve been helping companies behind the scenes…where we belong.
Our 100% North American representatives are trained to be brand ambassadors of your company. As an extension of your brand, we strive to understand your customers’s needs before we start taking their calls. We’ll work with you to gain an understanding of your business and its products, services, policies, customer base, industry vocabulary, voice and any other factors it takes to help you achieve your business goals. In other words, your customers shouldn’t even know we’re there.
Customizable Answering Service Plans
Our custom call solutions are designed to meet your business needs and to help you achieve your goals.
Flexible Pricing
From “pay as you go” time-based options to dedicated live operators, we have solutions that won’t bust your budget.
Increased Reach
We work with you to identify opportunities that increase revenue while reducing your spend. Our expertise in generating more qualified leads can help your business grow.
Better Performance
Our dedication to service and unrivaled experience work hand-in-hand to increase customer satisfaction and brand loyalty.
Answering Service Solutions
After Hours Answering Services
24/7 answering services including after hours to make sure your your customers can always reach your business.
Bilingual & Spanish-Speaking Answering
Expert bilingual and Spanish-speaking agents, with 150+ languages available based in North America.
Live Virtual Receptionist Services
An experienced team of US-based virtual receptionists ready to answer calls for any business and industry.
Make the right call
to find out how our custom answering services and call center solutions can help your business grow.