Live Operators Are Always Preferred To Recordings

You have no doubt called a company, ready to ask some important questions, only to be disappointed to hear a recording. Even the most sophisticated voice mail or automated messages are off-putting and take too long to get through – some estimate that half of callers will hang up rather than speak to a machine.

A live answering service can be the key to gaining and retaining customers for your business. Whether they are ready to place an order or itching to complain, people are vulnerable when they call a company. People are always comforted to hear a friendly receptionist answer the telephone.

Live Call Handling at a Reasonable Cost

While every company recognizes that a live operator is ideal, few can shoulder the tremendous cost of staffing in-house answering services 24/7. Customer Contact Services provides the solution: Our receptionists can be your virtual answering service at a low charge per minute of call time spent on your behalf. Your customers will never know that they are talking to a remote operator, and we can answer calls to your business on a 24 hour / 7 days a week basis.

Need a Live Answering Service?

We can be anything from your full-time, 24-hour live operator answering service to the recipient of your overflow phone calls. Whatever your needs, we can craft a solution that will save you money and improve your customer retention.

To learn more about how Customer Contact Services live call answering solutions can help you, call us today.

Contact Us Online

In Minnesota Call: 952-936-4000

In the US or Canada Toll Free: 888-832-5397