Why Choose Customer Contact Services as Your Call Center Solution?

  • In business for nearly 50 years — locally owned and operated in Eden Prairie, MN. We also have additional locations in Daphne, Alabama; Corpus Christi, Texas; and Kankakee, Illinois.
  • Boutique Call Center—specializing in high touch business processes that allow us to apply that personalized feel to each of our clients and their callers.
  • The ability to deliver 1-call resolution. If we need to escalate the call we can guarantee 24-hour turn-around.
  • Experienced with interfacing with Salesforce, SugarCRM, Infusion Soft and many other CRM Software Suites.
  • Pride in being a seamless extension of your business’s culture and processes.
  • Real-time management, with all agents and supervisors having access to direct contact with Senior Management.
  • Skilled call handlers based in the United States.
  • Exceeds industry standards.
  • Focus and attention to quality and productivity.
  • Customized pricing based on your call volumes and call handling procedures.

Request a quote for your business here. Or contact us to learn more about our call center services.

Get A Quote For a Call Solution.

  • This field is for validation purposes and should be left unchanged.
I have used CCS for several years and it was always nice to know that my phone was answered quickly and the operator was pleasant. They made it a priority to get in touch with me if they ever suspected a disgruntled customer which really helped me with my customer service level. Keller Williams Realty
Gulf Coast Experts

Now Hiring

Full and Part Time Agents in our Illinois, Alabama, and Minnesota Locations

Apply Now!