Why Choose Customer Contact Services as Your Call Center Solution?
- In business for nearly 50 years — locally owned and operated in Eden Prairie, MN. We also have additional locations in Daphne, Alabama; Corpus Christi, Texas; and Kankakee, Illinois.
- Boutique Call Center—specializing in high touch business processes that allow us to apply that personalized feel to each of our clients and their callers.
- The ability to deliver 1-call resolution. If we need to escalate the call we can guarantee 24-hour turn-around.
- Experienced with interfacing with Salesforce, SugarCRM, Infusion Soft and many other CRM Software Suites.
- Pride in being a seamless extension of your business’s culture and processes.
- Real-time management, with all agents and supervisors having access to direct contact with Senior Management.
- Skilled call handlers based in the United States.
- Exceeds industry standards.
- Focus and attention to quality and productivity.
- Customized pricing based on your call volumes and call handling procedures.
Request a quote for your business here. Or contact us to learn more about our call center services.