Why Choose Customer Contact Services as Your Call Center Solution?

• In business for nearly 50 years — locally owned and operated in Eden Prairie, MN. We also have additional locations in Daphne, Alabama; Corpus Christi, Texas; and Kankakee, Illinois.
• Boutique Call Center—specializing in high touch business processes that allow us to apply that personalized feel to each of our clients and their callers.
• The ability to deliver 1-call resolution. If we need to escalate the call we can guarantee 24-hour turn-around.
• Experienced with interfacing with Salesforce, SugarCRM, Infusion Soft and many other CRM Software Suites.
• Pride in being a seamless extension of your business’s culture and processes.
• Real-time management, with all agents and supervisors having access to direct contact with Senior Management.
• Skilled call handlers based in the United States.
• Exceeds industry standards.
• Focus and attention to quality and productivity.
• Customized pricing based on your call volumes and call handling procedures.

Request a quote for your business here. Or contact us to learn more about our call center services.