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Illinois Answering Service

CCS Call Center Female Employee Smiling on Phone Call

Illinois-Based Call Center Team

Our team at Customer Contact Services (CCS) provides nationwide call center answering services, but we understand how important it is for many Illinois businesses to work with an Illinois answering service. Our Illinois call center team personally knows the area.  From our Bourbonnais offices, we serve businesses large and small across Illinois:

  • Aurora
  • Champagne
  • Chicago
  • Joliet
  • Peoria
  • Rockford
  • Springfield


Get an Edge Above the Competition

The biggest complaint clients have is not being able to reach a person when they call. Partner with CCS to gain a competitive edge over others in your field. One of our skilled representatives will answer your phones for you when you cannot (or choose not to) answer yourself.

Some of the many benefits we offer via our cutting-edge communication services include:

We partner with Illinois business owners across many industries, including lawyers, accountants and other professional services providers. We also provide healthcare answering service, ecommerce order taking, and real estate answering services.


Learn More About Our Illinois Answering Services

We create flexible call center packages that are affordable and suited for your business.

Call us today at 888-832-5397 or fill out our free quote request form. With more than 40 years of experience, we have the answering services you need to keep your clients happy.