Our team at Customer Contact Services (CCS) provides nationwide call center answering services. But we understand how important it is for many businesses to work with a company that is local – an Illinois Answering Service. From our Bourbonnais offices, we serve businesses large and small across Illinois, including those in:
When you want a call center company that employs customer service representatives who speak like Midwesterners and who personally know the area, look to CCS. We will answer phones promptly, in a friendly manner, and with the right accent.
Providing You With an Edge About the Competition
The biggest complaint clients have is not being able to reach a person when they call. Partner with CCS to gain a competitive edge over others in your field. One of our skilled representatives will answer your phones for you when you cannot (or choose not to) answer yourself.
Some of the many benefits we offer via our cutting-edge communication services include:
- 24/7/365 answering services
- Seamless integration with your business
- Leading call management technology
- Trained, experienced call handlers
- Customized packages and pricing
Learn More About Our Illinois-Based Answering Services
We offer a variety of answering services that we can combine to create an individually tailored package to fit all of your business needs:
- Customer service call centers, including analytics, live chat and email answering services
- Live answering services, with ability to provide bilingual services and handle questionnaires and surveys
- Order fulfillment services, including order taking and web fulfillment services
We partner with Illinois business owners across many industries, including lawyers, accountants and other professional services providers, as well as healthcare, ecommerce and real estate professionals.
Look No Further Than CCS for Dedicated, Live Call Answering Services
Call on Customer Contact Services in Bourbonnais, IL, for all of your call answering service needs. You can reach us today at 888-832-5397 or you can fill out our free quote request form. With more than 40 years of experience, we are certain to have the answering services you require, along with a litany of benefits you and your clients desire.