CCS's experience within the healthcare landscape is extensive and ranges from working with small physician practices to Fortune 500 medical device companies.
Our healthcare answering service is focused on helping deliver the best patient outcomes, as well as maximizing your administration and clinical teams’ time.
We are 100% HIPAA compliant and committed to protecting PHI.
A few examples of how we partner with you to deliver a world class experience:
- Clinical Staff
- Physician specific
- Marketing (direct to consumer)
- Open Enrollment
- Patient Pre-Registration
- Patient Follow-Up
- Seminar Registration
- Dental Check-up/Follow-up
Benefits of partnering with CCS, include access to real time information via our Online Portal to:
- Dashboard Views
- Message Retrieval
- On-Call Schedule
- Agent Call Recordings/QA Visibility
- Call Reporting