better-call-the-it-person

Better call the IT person

That became a familiar refrain in the 90s as computer networks proliferated among businesses of all sizes and types. Then companies that were stranded for days and weeks by technology failures and slow response time began creating their own IT (information technology) departments. But that became prohibitively expensive and wasn’t a wise use of resources. Today, companies are turning to outsourced Managed IT Services in greater numbers than ever before.

Our partners’ needs extend beyond outsourcing calls and administrative tasks so we created CCS Managed IT Services division, called TechFIT. When “break fix” issues arise or disaster strikes you can rely on support services that are familiar with your network, equipment and needs.

CCS Managed IT Services is not just reactive to problems. It’s essential for operational continuity and peace of mind that businesses monitor systems and stay current with software updates and hardware upgrades.

Just like our Answering Services and Call Center Services CCS Managed IT support and services are available 24x7x365, allowing end users to take nights and weekends off while we do the heavy lifting on tasks and processes done after hours.

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Our IT Partners tap into our expertise prior to investing in hard and software, safeguarding data and cloud services. A few of our onsite and remote service offerings, include:

Consulting & Strategy
• Remote Monitoring & Management
• Security
• IT Help Desk
• Communication & Collaboration
• Data Backup
• Site and Network Security
• Backup & Disaster Recovery Plans
• Cloud Computing

Make the right call

to find out how our custom call solutions can help your business grow.