We Are Call Center Specialists
With locations across the U.S., our call center facilities feature cutting-edge technology and employ articulate and highly trained U.S.-based call specialists, ensuring that our clients receive the highest level of service available in the market today.
All specialists are fully educated on the client’s brand, target audience, products, and services. Our solutions touch on every aspect of the contact center, including inbound and outbound sales, help desk support, order processing and fulfillment, social media support, traditional phone answering, and much more.
Every Business is Different
And therefore has different objectives to be achieved. That’s why our call center services are customizable and flexible in order to meet your needs. Whatever type of business you run, we offer the level of support you need to grow and sustain your business. Staying abreast of the latest trends in business processing technology and developments positions us to better serve you, our valued client.
Learn more about how our call center services can help your business:
- Call Center
- Email Management
- Help Desk Outsourcing
- Live Chat
- Inbound Call Center Services
- Outbound Call Center Services
- Order Taking and Fulfillment
- Shared vs. Dedicated Agents
Customer Contact Services (CCS) offers an array of services that enable us to be your full-service call center solution in today’s fast-paced business world. From business development to customer service, our customers can depend on us to act as an extension of their business on any channel the client chooses to use.