Boost Your Business with a 24 Hour Answering Service
Many businesses would benefit tremendously by having a 24 hour answering service working on their behalf at all times. Some customers may want to call your business during evenings or weekends and some may be in different time zones.
Regardless, if they can’t get hold of your business right away, they’ll probably move on to your competitor.
However, few companies can afford to staff their own answering services 24 hours a day, 7 days a week. Even if you do, your receptionists may sit idle by the phone from 6 until 11, and then a vital call may come through at 11:15 p.m. Besides, how do you find high-quality receptionists who will work through the night for a reasonable salary?
Inexpensive Round-the-Clock Call Centers
The experienced professionals of Customer Contact Services can provide live, 24-hour call handling and after-hours answering services for a reasonable cost. In fact, we charge only per minute of time our U.S.-based call handlers spend on the telephone on your behalf. If you need someone taking calls after hours, you will be hard-pressed to find a more cost-effective method.
Need a 24 Hour Answering Service Provider?
We can be anything from your full-time, 24-hour answering service to your order-taking service. If a call comes in after hours, we can:
- take a message,
- answer frequently asked questions,
- provide live chat services,
- answer/forward emails,
- act as a dispatch call center,
- fulfill eCommerce orders,
- or do whatever else best fits your objectives.
Whatever your needs, we can craft a solution that will save your business money and improve your customer retention.