24 Hour Message/Order Taking Service
Our availability 24x7x365, combined with our expertise in order and message taking capabilities can help your business thrive.
Regardless of the situation, we ensure a live person answers, every time, to resolve general questions, deliver messages on your behalf or process orders, leading to revenue generation for your business.
Various reasons consumers prefer a live person include:
- Reliability/Intuitiveness of an automated system.
- Automated systems can be counterproductive/frustrating to navigate if not designed and implemented properly.
- Comfort level speaking directly with a live person vs an automated phone system.
- Concerns and want to better protect their personal information. CCS is 100% secure and compliant.
- Personal Touch
- Customers may simply want to hear a friendly voice.
- Q & A
- More information that customers may also have a question and are unable to find the answers on the automated system or website.