We know the importance of your company image and branding. Our Virtual Receptionist will promptly answer each and every call.
Never miss another opportunity by leaving calls unanswered, thus having calls go to voicemail or worse, callers hanging up. There is no additional investment required on your end. CCS has the technology in place.
Our process is simple. We work with you every step of the way:
- We forward your existing phone number to a toll free or local number.
- We work with you on developing customizable scripting. This positions us to deliver messages to your customers on your behalf.
- Our Virtual Receptionists are an extension of your business. Customer satisfaction, efficiency and accuracy on each call, are of the utmost importance to our team.
- Our ability to customize each call scenario is endless. From appointment setting to message taking to call forwarding, the options are endless.
High Quality Virtual Receptionists
We at CCS - Customer Contact Services never sacrifice quality in providing our customers cost effective phone answering services.
Our skilled representatives are professionals who are well versed in handling calls in a courteous and efficient manner. With 100% of our representatives based in the U.S., located across all time zones, rest assured, we have you covered.
Virtual Receptionist Services
Our philosophy of high-quality, live virtual receptionist services at a low, per-minute cost
s, has helped businesses we serve, thrive for almost 50 years.
CCS can be your everything solution from your full-time, 24-hour answering service, to providing call overflow to after-hours support. Regardless of your business needs, we can craft a solution that will maximize your ROI and improve your customer retention.