Inbound Call Center Services
Most businesses have plenty to do just to keep afloat. Management and staff don’t have time to take every incoming call and handle it quickly and effectively. Oftentimes they also can’t afford to have a professional, well-trained operator in-house. An inbound call center can help.
It is a cost-effective solution to outsource your call center services. But how can you be sure that each call will be handled in the best possible way for your needs? What if your business needs a complex system of screenings to filter frequently asked questions from important customer calls that require sales representatives?
Can you trust a foreign national — however well-meaning — to handle such a task?
Professional 24/7 Inbound Call Center Services
Customer Contact Services has spent nearly 50 years fulfilling the specific inbound call center needs of a wide range of businesses.
Our professional operators are experienced in screening, routing, and handling calls to the exact specifications of our clients. The fact that each virtual receptionist is an American with an easy-to-understand Midwestern accent only helps them understand both what callers want and what our business clients expect.
Need a Live Inbound Call Center Service?
We can be anything from your full-time, live 24/7 call center to after-hour receptionists available for handling call overflow. Whatever your business needs, we can craft a solution that will save you money and improve your customer retention.