24/7 Order Fulfillment Services
Employing someone to fill orders over the phone requires a significant amount of overhead. Managing your labor expenses with unpredictable call volume is a daunting task which gets complicated exponentially if 24-hour answering service is necessary or desired.
Using CCS to manage your incoming phone orders makes order fulfillment simple. Our operators are available to take orders 24 hours a day, 7 days a week. These orders can be placed on your own website or delivered in customized reports from our own order-taking system.
U.S.-Based Order Taking & Fulfillment
At Customer Contact Services, we only employ call operators skilled in all facets of call center functions. Plus, they all live right here in the United States and speak with easy-to-understand Midwestern accents.
We have 42 years of experience helping our clients with all their order fulfillment needs:
Are your phones tied up with frequently asked questions? Our operators can handle these calls to allow you to focus on the customer service requests that are more involved.
Need a Trusted Order Fulfillment Service?
We can be anything from your full-time, 24-hour order fulfillment outsourcing center to the recipient of your after-hours telephone calls. Whatever your needs, we can craft a business solution that will save you money and improve your customer retention.