Centered on service
We have the infrastructure, technical support, staffing and expertise in place to successfully handle customer service & support, message taking, order processing and scheduling across a wide variety of industries and services.
Our omni-channel support, integrates and coordinates your customers’ phone, email, text, social media and chat communications 24/7. With call center agents located throughout North America, covering all mainland time zones, we operate on your time.
CCS Call Center Services are scalable. We can dedicate 1 to more than 100 inbound call center agents to your account so each center handles and supports your business needs seamlessly in any situation.
If a patient needs help understanding the instructions for operating a medical device, it doesn’t matter if it’s noon on Monday or 11:59 on New Year’s Eve. Our Inbound Call Centers will be open, staffed by professionally trained agents when your customers need us.
Business needs we’ve supported with inbound calls, emails, chats, texts, and social media:
- Top Health Insurance Companies
- Federal, State and Local Governments
- Direct and Indirect Sales
- IT Services
- Transportation Industry
- Automotive Industry
- Temp Agencies
Make the right call
to find out how our custom call solutions can help your business grow.