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Answering Services for Small Businesses: Expectations vs. Reality

4 Small Business Hacks to Increase Your Bottom Line

As a small business, you have to pay attention to every dollar you spend. Sometimes, it can seem impossible to make money and increase your customer base without spending a fortune on the tools and services you need to build your brand. If this sounds familiar, rest assured that you’re in good company with many…
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Answering Services for Small Businesses: Expectations vs. Reality

Answering every call is critical to the success of your business. The problem – most small business owners don’t have the time. While hiring additional staff to answer calls is an option, it can be expensive, it requires training, and hiring someone quickly is difficult. If you’re missing calls because you don’t have the time…
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Law Firm Marketing: Four Things You Need to Know in 2019

Law firms and the lawyers within can easily fall into the trap of thinking that their skills and reputation alone will attract new clients and keep word of mouth spreading. In some cases that may be true. However, nearly every firm, from the largest to the smallest, can benefit from good marketing. Strong marketing can…
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The Top Legal Intake Resources That Can Save Your Firm Time and Money

According to one recent study, over one-third of potential clients who are actively seeking legal representation begin their search on the internet. This means that before a prospective client even thinks about asking a friend, family member or other loved one for a recommendation, he or she will probably turn to a search engine like…
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Law Firm Answering Service Q & A

Drumming up new business is a critical part of any enterprise. As nice as it would be to reach client carrying capacity and call it good, that’s simply not realistic. If you want to maintain a steady flow of business, you need a law firm marketing machine. Unfortunately, many law firms see themselves as the…
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10 Questions to Ask Before Choosing an Attorney Answering Service

Finding the right attorney answering service for your law firm is essential to the success of your practice, but it’s often difficult to find a provider that can offer the expertise and experience needed to handle these types of calls. It doesn’t matter what kind of law you practice – you need a professional call…
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CCS has enabled our company to grow. By answering all of our calls live, we are certain that we are capturing more sales and providing better customer service to our existing customers.

ANDREA G.
OWNER, PROPMD.COM