Putting words into action
Your next incoming call could result in the biggest real estate deal of your career. Or it could take you away from the biggest deal of your career.
Incoming real estate phone calls are the lifeblood of any real estate office and dependable live answering services are the key to making a surviving business a thriving one. Trusting your incoming calls to a real estate answering service may be one the most important business decisions you’ll ever make—and one of the most useful sales tools you’ll ever use.
How can we make a claim like that? The real estate business has unique needs. We don’t have to tell you how valuable real estate agents’ time is. Answering the phone takes you away from showing properties, closing sales and other important tasks that require your full attention—and a substantial amount of hand-holding. Less rigorous tasks, such as scheduling and managing showings, home staging, and placing ads can be delegated to support staff.
Expert Real Estate Call Center Services
Trusting inbound calls and lead generation to a professional call center provides you with more time to cultivate existing prospects and close deals—and maybe take the occasional day or weekend off. Even appraisers, inspectors, and property managers who also experience service bottlenecks can benefit from our solutions.
Call it a real estate answering service or a “virtual receptionist," but make no
mistake—there’s nothing virtual about the benefits your group will realize
from CCS Real Estate Answering Service:
- Answer calls more efficiently and cost-effectively
- Make appointments even when you're unavailable
- Allow agents and other team members to focus on revenue-generating activities such as home staging and open houses
Putting the power into practice
RE/MAX Associates in Cedar Rapids, Iowa used our Real Estate Answering Service to rethink their business model from one where the most productive agents were fielding dead end calls to where those agents were linked with real buyers and sellers ready to move forward.
The takeaway? The office and agents boosted their efficiency and profitability, without spending endless hours on the phone or adding extra staff to answer calls. Instead, our real estate call center handled everything from answering the calls to scheduling and managing the appointments. We empowered the brokers to do what they do best: help their clients take the next step in their home ownership journey.
Ready to learn more?
YOUR BRAND
At its heart, real estate is a service industry. And your brand reputation is your most valuable asset. Our specially trained live receptionists act as an extension of your brand. We’ll even work with you to develop a custom script so they’ll deliver YOUR MESSAGE in YOUR BRAND VOICE.
OUR REPUTATION
CCS Real Estate Answering Service has been recognized for its special focus on assisting realtors and other real estate professionals find a costeffective solution to managing important calls efficiently, professionally and cost effectively. This leaves you free to handle your existing clients and build your business much more quickly and reliably.
YOUR FULL TIME, 24 HOUR CALL CENTER
or be your back-up for after-hour calls. Whatever your needs, we can craft a solution for your real estate business that will save money, manage leads and improve client retention.
Make the right call
to find out how our custom call solutions can help your business grow.